1. Our Commitment
C U Soon Pty Ltd complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. This Privacy Policy explains how we collect, use, disclose, store and protect personal information in the course of providing professional business and consulting services to our clients.
2. Types of Information We Collect
We may collect the following types of personal information:
- Contact details, such as your name, email address and business address;
- Business information relevant to the consulting or professional services we provide to you;
- Information you provide when requesting a quote, making an enquiry or using our website;
- Records of communications between you and us, including emails sent to ceo@cusoon.online.
We do not collect sensitive information (such as health, racial or religious information) unless it is reasonably necessary for our services and we have your consent, or the collection is required or authorised by law.
3. How We Collect Information
We collect personal information directly from you, including when you:
- Submit an enquiry, quote request or contact form through our website;
- Communicate with us by email or in person;
- Engage us to provide professional business or consulting services.
We may also collect limited technical information (such as browser type and pages visited) for website performance and security purposes.
4. Purposes of Collection and Use
We collect and use personal information to:
- Provide and deliver our business and consulting services;
- Respond to enquiries and prepare quotes;
- Manage our client relationships and administer our business;
- Comply with our legal and regulatory obligations, including tax and record-keeping obligations;
- Improve our website and services.
5. Disclosure of Personal Information
We do not sell or rent personal information. We may disclose personal information only where reasonably necessary to:
- Provide our services, including to sub-contractors or professional advisers who assist us, under confidentiality obligations;
- Comply with a legal obligation, court order or lawful request from an Australian government agency;
- Protect our rights, property or safety, or that of our clients and others.
We generally do not disclose personal information to recipients outside Australia. Where an overseas disclosure is ever necessary, we will take reasonable steps to ensure the recipient handles the information in accordance with the Australian Privacy Principles.
6. Data Quality and Security
We take reasonable steps to ensure the personal information we collect is accurate, complete and up to date. We hold information securely with appropriate physical, electronic and organisational safeguards, including access controls and secure storage. Personal information is retained only for as long as reasonably necessary for the purposes outlined in this policy or as required by law, after which it is securely destroyed or de-identified.
7. Access and Correction
You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email ceo@cusoon.online. We will respond to your request within a reasonable period and at no charge, subject to any exceptions permitted under the Privacy Act 1988 (Cth).
8. Complaints and Privacy Concerns
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first by email at ceo@cusoon.online so we can investigate and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via its website at www.oaic.gov.au.
9. Website Cookies and Analytics
Our website may use cookies and similar technologies to support essential site functionality and understand how visitors use the site. You can configure your browser to refuse cookies; however, some features of the website may not function fully as a result.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published at cusoon.online/privacy.html. Continued use of our website or services after changes are published constitutes acceptance of the updated policy.
11. Contact Us
For any questions about this Privacy Policy or how we handle your personal information, please contact:
C U Soon Pty Ltd
ABN 90 703 121 895
Melbourne VIC
Email: ceo@cusoon.online